We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Lovely little item, easy to put together. My hog loves to go through it. It isn’t very solid, but we’ll see how long it lasts.
I have a small hamster, he seems happy with it. He even made a small house under it and sleeps there.
It's very nice, my hamster likes to eat over it, it looks great as habitat decoration, I recommend it
I thought it was bigger I bought it for my hedgehog but it serves more for a hamster to my mind
All as in the description, thank you. The hamster immediately began to run there
this is cute, color is cool. My hamster enjoys running over this.
Very good, solid and pretty. Very easy assembly.
A little small for a hamster, when it grows up
looks nice, hope the hamster will like it
Too cute my hamsters love it a lot
Excellent Toy, very cool